PAYMENTS & REFUNDS
Your 30-day satisfaction guarantee
Updated 24 June 2026 · 1 min read
Your first Traininpink subscription comes with two safety nets back-to-back: a 7-day free trial (full access, no charge) and a 30-day satisfied-or-refunded guarantee from the day you first sign up. Together, more than five weeks to try the method with zero risk.
How it plays out:
- Today: you're in, full access, nothing charged.
- Day 5: friendly reminder, we email and notify you 2 days before the trial ends.
- Day 7: your plan begins. If you love it, keep going. If not, cancel before day 7 and you won't be charged.
- Day 30: zero-risk guarantee. If you're not satisfied for any reason, write to us and we refund your first payment, no questions asked.
The guarantee applies only to your first subscription. If you've subscribed before, the 30-day window doesn't apply, but special circumstances are considered case by case.
What you get from day one: all available Journeys, every Class and Challenge, Nutrition, Period and Progress tracking, and Carlotta in every session.
How to ask for your refund within 30 days: tap Chat with us in the app or website, share your registered email, and we'll process the refund within 24 working hours.